Intelligence at the speed of crisis.
The only enterprise social analytics engine built to detect microscopic sentiment shifts, trigger automated crisis workflows, and map cohort data against a versioned ontology.
industries supported out of the box
role-aware analytics areas — sentiment to root cause
<1s
typical response time on cached filter payloads
0
cross-tenant data leakage — isolation enforced per request
Don't just measure sentiment.
Measure momentum.
A standard sentiment score tells you people are unhappy. Our Crisis Velocity Matrix tells you how fast the unhappiness is spreading. By combining sentiment decay rate with volume acceleration, the engine flags anomalies before they trend globally.
The Calculation
ΔV = (V_t - V_t-1) / V_t-1
Velocity = (ΔV * 0.7) - (ΔS * 0.3)
If Velocity > 2.5 standard deviations from the 30-day mean, an automated Webhook is fired to your PagerDuty or Slack channel.
Live Velocity Detection
Telecom Region: US-East
See the big picture. Drill into the details.
Our dynamic insight engine turns raw social data into actionable intelligence.
Built for the analyst, not just the dashboard.
Sentiment & topic analytics
See how sentiment moves across topics, entities, and time — grounded in a versioned ontology.
Crisis detection & alerting
Automated alerts on abnormal sentiment or volume spikes, routing to Slack/PagerDuty instantly.
Cohort & segment analytics
Break down sentiment and volume by region, customer segment, or custom dimensions.
Enterprise-grade access control
Multi-tenant workspaces with RBAC, so every analyst sees exactly what they should.
Ready to deploy enterprise intelligence?
Join the telecom, banking, and retail leaders who rely on SocialPulse to hear their customers clearly.